Email
Phone / Video Calls
Private Slack Connect
GitHub Issues
Public Slack Community
Need help building
with Typesense?
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We strive to provide good support through our
GitHub Issue tracker.
We also offer paid prioritized support with guaranteed SLAs, consulting and
training for Typesense Cloud.
Typesense Cloud
Typesense
Self-Hosted
Self-Hosted
 Support Channels | GitHub Issues Public Slack Community | |
 Production Support SLA | Starts from 30 mins 24 x 7 x 365 | N/A |
 Prioritized Response SLA | Starts from 24 hours | N/A |
 1:1 Consultative Support | Available | N/A |
 Prioritized Feature Requests | Available | Based on community demand |
 Infrastructure Management | Included | N/A |
 Feature Availability | Full API Access Visual Dashboard Search Delivery Network Shared Team Access Role-Based Access Control Single Sign-on Auto Scaling SOC 2 (Type 2) Compliance | Full API Access |
 Cost | Support Plans starting at $0/month + Cluster Costs starting $22/month | Free |
